WORKLINX At Print House Ltd., Hamilton

Drive down Kent Street Hamilton and you won't miss the Print House building. Go inside and you'll immediately be impressed. On the reception wall is a photograph of every team member. Proud to be a member of the team and happy to be 'on the front line.' There's also some quality awards which show they have been judged and honoured by the industry.


Team quality is important at Print House. And the skills and experience of each team member is valued, not only by Print House, but by their customers. Quality is important when buying printing, but other factors have a big influence too, like telephone service, turnaround for quotations, pre-press services, timeliness, meeting delivery deadlines to name a few. And relationships are a big factor. Customers like to deal with people they know and people who know them. Staff stability is important in any business and it's a key issue for Print House management.

As CEO Brett Phillips says, "We've built a good team over the years and we work together very well. What we want more of now is to grow our consistency as the business continues to grow. That's where we're putting our energy with WORKLINX."


Brett explains, "In a recent survey, our customers scored us very well, but we don't want to get carried away by that. We're probably tougher on ourselves than they are. We've built new offices for our sales and pre-press teams to help our efficiencies and communications. We've also hired a new Sales Manager. All this has increased our requirement for work details and procedures. Drilling down in jobs and capturing information in WORKLINX will help us confirm and maintain consistent services - well that's the plan."

Brett says, "Try us and see!" He also gives an open invitation to call when you're in Hamilton. In the meantime, telephone 0800 747 746 or email Printhouse Limited. They would be happy to quote on your next print production.

Print House Ltd
P O Box 5544
Hamilton
Ph: 07 847 8102
Fax: 07 847 8103
Website: www.phprint.co.nz

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